Corporate Services Management America has announced the appointment of Derald Alford as president.
"We are fortunate to have someone of Derald Alford's caliber and experience step up to lead CSM America," said Bert Fitts, the founder and chief executive officer of CSM America. "Derald, while serving as our chief operating officer, demonstrated exuberant passion, implementing our long-term strategies for customer retention and growth. He is firmly positioned and extremely capable to successfully guide us through the next 20 years."
"I am honored and excited to lead CSM America," Alford said. "I believe in CSM America and Bert Fitts' vision for this company in continuing to service and provide innovative technology to our corporate clients throughout Georgia and the country."
Alford successfully conceived, developed and implemented the launch of the CM2 Electronic Vendor Management application, an industry technology product that greatly improved customer service and feedback to CSM America's corporate clientele.
Prior to joining CSM America, Alford built a corporate information technology (IT) solutions business, servicing clients that included Clark Atlanta University, Atlanta Magazine, and Morris Brown College.
CSM is an award-winning, 20-year-old integrated commercial facilities maintenance and cleaning services provider to major commercial companies.
Headquartered in suburban Atlanta, the company provides facility services to large commercial accounts, for example Fortune 500 companies, airports, construction sites, business parks, sports stadiums, industrial and manufacturing operations, and office buildings. Delta Air Lines awarded CSM its national Star Award as its Minority Contractor of the Year in 2011. The Georgia Minority Supplier Development Council awarded CSM America its Supplier of the Year award 2011, for Georgia companies with annual revenues of between $10 million and $50 million per year.
The National Minority Supplier Development Council has selected CSM America as recipient of the 2012 Southeast Regional Supplier of the Year.
Additional information about CSM America is available on the company's Web site at www.csmamerica.com.